Try a different power source: Plug the charger into a different outlet, surge protector, or power strip. Plug it in the other way: Flip the connector on the charger 180 degrees, and then check to see if the LED light comes on and determine if your Surface starts charging again. (Replace damaged cables.) Plug the charger back into the power outlet and your Surface. This gives the charger time to reset.Īfter that, clean the connector with a soft, dry, lint-free cloth, and check for any damage. If the LED light on your Surface charger is blinking, flashing, or off, here’s what to do:Ĭheck cables and reset your power supply unit: Disconnect the charger from your Surface, unplug the power cable from the power outlet in the wall, and then disconnect any USB accessories. If the Surface does not turn on or start, go to Surface won’t turn on or start. If the power connector light is on but you still have the problem, go to Surface battery won’t charge or Surface won’t run on battery. If the light continues to flash, follow the steps below. Unplug the power connector from your Surface and check for damage or debris that could cause a bad connection. If the LED light is still off, follow the steps below. Make sure the connector is connected securely to the device, then try to plug the power supply into another wall outlet. The LED light should be on when your power connector is plugged into your Surface.
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